We just wanted to provide you with an update and some reassurances about your WebFaction services, following the recent announcement that the brand was joining forces with GoDaddy.
We’re sorry we’ve not communicated with you as much as we would have liked to up until now.
First and foremost, we want to assure you that we will continue to provide you with the level of service that you’ve always relied on, and that we’ll give you plenty of notice of any future changes to ensure your business can carry on as usual. For example, one thing we are currently considering is re-evaluating the migrations that were planned for this summer. We’ll let you know as soon as we can the outcome of that evaluation.
Secondly, we wanted to let you know that, as you read this, we’re researching options for the future of WebFaction. We’re looking into products, feature sets and support set ups to ensure you have everything you need to thrive online going forward.
We really value you as a customer and we look forward to supporting your success in the future.
If you have any more questions, feel free to raise a support ticket in the control panel.