What does it mean that WebFaction has joined with GoDaddy?
Our joining with GoDaddy enables us to offer you even more than we have before. It means you’ll have larger product range to choose from and even better customer service to enjoy, thanks to the use of Single-Sign-On (SSO).

What is SSO?
SSO stands for Single-Sign-On and this allows you to access both your GoDaddy and WebFaction accounts with a single login. You can use your WebFaction products and services from your WebFaction account, but when you need to purchase and use a GoDaddy product or service, you can do so without having to log in all over again.

Why do I need to connect my WebFaction account with a GoDaddy account?
We are beginning the process of migrating your products and services to GoDaddy. If they are linked now, it will make for a seamless transition and make managing your accounts much easier in the future.

Do I need to connect my accounts?
You don’t need to – you can continue to use your WebFaction account separate from a GoDaddy account. However, we do recommend connecting your accounts to streamline the process of using them and the products and services within each of them once the GoDaddy migration is complete.

How do I connect my accounts?
Go to www.webfaction.com and click on “I have a WebFaction account”. Log into your WebFaction account from there and follow the instructions provided. Easy!

What happens if I do not connect my WebFaction account with a GoDaddy account?
You will still be able to use your WebFaction account as you have been doing. However, WebFaction will soon be migrated to GoDaddy and you will need a GoDaddy account to access your services. Connecting the accounts now will make it quicker and easier to access your products and services in the future. We know the prospect of change is daunting for some – but we promise it will be business as usual and once your accounts are connected, it’s smooth sailing from then!

When do I need to connect my accounts by?
Unfortunately, we don’t yet have the finalised information and therefore cannot provide an exact date. We understand this might be frustrating, but we apologise that we can’t say much more right now and assure you that you’ll be kept up to date with the developments.